Return of sample deliveries

  • Please send the sample after testing/installation back to STG-beikirch with original packaging. Repair of damaged samples will be charged.

Return of incorrect deliveries

  • Products that were shipped incorrectly by STG-beikirch can be sent back freight collect.
  • Returns must be in undamaged original packaging. If we find any damage to the goods, we reserve the right to charge the defective parts.

Return of propery delivered goods

  • Returns of properly delivered goods will only be accepted on individual agreement, latest within three months after delivery.
  • The return must take place free of charge, stating the STG-beikirch order number.
  • Special products which are produced on behalf of the customer are excluded from exchange or refund. Withdrawal of modular SHE control panels is only possible on individal agreement and generally not accepted.

Shipping / Transport damages

  • Please report shipping damage immediately upon receipt, stating the delivery note or sales order number.


All returns must be sent to the following address:

STG-Beikirch GmbH
Department Service and Support
Trifte 89
32657 Lemgo

Contact Service:
Tel.: +49 5261 9658-28
Tel.: +49 5261 9658-828
Fax: +49 5261 9658 790

Please print the completed form and enclose it with the return.

Return form

Reason for return

application conditions

(normal environment: indoors, temperature +5 ° to +40 ° C, no pollution, normal humidity)

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